Dear customers, every order is packed and shipped from our EU warehouse, so European orders typically arrive in 3–7 days. We also ship worldwide – delivery typically takes 7–15 days.
Order in multiples of 10 pieces per flavour – the discount applies automatically in the cart.
If your device arrives faulty, damaged or not what you ordered, tell us within 7 days of delivery. Send us a photo or short video and choose a free replacement or a refund in crypto. There is no need to send anything back.
Tell us about a faulty, damaged or wrong item within 7 days of delivery.
You choose: a free replacement device, or a refund in the crypto you paid with.
A photo or short video of the problem is all we need. No return shipping.
If you choose a replacement, we send you a new device free of charge, with free shipping, from our EU warehouse. It ships with a tracking number, just like a normal order.
If the same product is out of stock, we will offer you a similar device or a refund instead.
Refunds are paid back in the same cryptocurrency you paid with (USDT, BTC or ETH), to a wallet address you give us.
Because crypto prices move, we refund the value of the faulty item in the currency it was priced in at checkout. Network fees may apply.
Changed your mind before your order ships? You can cancel at any time before it is dispatched. Just contact us with your order number and we will refund you in crypto.
Once an order has been dispatched, it can no longer be cancelled. Check your status on our Track Order page.
Send us your order number and a photo or video. We will get back to you and make it right.
This website sells nicotine products. You must be of legal age (18+, or 21+ where required by local law) to enter.