Dear customers, every order is packed and shipped from our EU warehouse, so European orders typically arrive in 3–7 days. We also ship worldwide – delivery typically takes 7–15 days.
Order in multiples of 10 pieces per flavour – the discount applies automatically in the cart.
Enter the tracking number from your shipping email to see where your parcel is right now.
Can’t find your tracking number? Check your email (and spam folder), or see your orders in My Account.
Your crypto payment is confirmed and you receive an order email.
We pack your order carefully in discreet packaging.
We email your tracking number. The first update can take 1–2 days to appear.
EU: 3–7 working days. Worldwide: 7–15 working days.
Your parcel may have just been dispatched, and the courier has not updated the system yet. This can take 1–2 days. Also check that the tracking number is entered correctly, with no spaces.
EU countries: 3–7 working days. UK, US and the rest of the world: 7–15 working days. Public holidays, bad weather and customs checks can add a few days. See our Shipping page.
This is normal while a parcel is in transit between countries or waiting for customs. Busy periods, public holidays and fewer flights can also slow updates. Please be patient. If nothing changes for more than 10 working days, contact us.
First check with neighbours, your building’s reception or your local post office, as parcels are sometimes left there. If you still can’t find it, contact our support team with your order number and we will help.
Contact us with your order number and the message you received from customs or the courier. We look into every case personally and will work with you to find the best solution.
This website sells nicotine products. You must be of legal age (18+, or 21+ where required by local law) to enter.